Returns & Exchanges
We hope you absolutely love your Whit & Honey pieces! But we know sometimes something just doesn’t work out. We want shopping with us to feel easy, so here’s everything you need to know about returns.
Returns
Eligible items may be returned within 14 days of delivery for store credit.
To be eligible for a return, items must be:
- Unworn, unwashed, and unused
- Free from makeup, deodorant, perfume, pet hair, or other signs of wear
- Returned with all original tags attached
- In their original condition
Items that do not meet these requirements may not be accepted.
Final Sale
The following items are final sale and cannot be returned or exchanged:
- Sale and clearance items
- Jewelry and accessories
- Bodysuits
- Intimates
- Gift cards
- Items marked “Final Sale”
Return Shipping
Customers are responsible for return shipping costs. Original shipping charges are non-refundable.
We recommend using a trackable shipping method when sending your return. Whit & Honey is not responsible for return packages that are lost or damaged in transit.
Damaged or Incorrect Items
We carefully inspect every order before it heads your way, but if you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery.
Include your order number and photos of the item so we can make it right.
Store Credit
Once your return has been received and approved, your store credit will be issued electronically.
Thank you for shopping small and supporting Whit & Honey. Every single order truly means the world to us. 🤍
Shipping
We know the best kind of mail is a package full of new clothes. 🤍 We’ll do our best to get your Whit & Honey order packed up and on its way to you as quickly as possible.
Processing Time
Orders are typically processed within 2–3 business days, excluding weekends and holidays.
During launches, sales, holidays, or other high-volume periods, processing may take a little longer. We promise your goodies are worth the wait!
Shipping
Shipping rates and available delivery options are calculated at checkout.
Once your order ships, you’ll receive tracking information using the email address provided with your order.
Please keep in mind that carrier delivery estimates are estimates and are outside of Whit & Honey’s control once your package has been accepted by the shipping carrier.
Incorrect Addresses
Please double-check your shipping address before completing your order.
Whit & Honey is not responsible for packages delivered to an incorrectly entered address. If you notice an error before your order ships, contact us as soon as possible and we’ll do our best to help.
Lost, Stolen or Delayed Packages
Once a package has been transferred to the shipping carrier, Whit & Honey cannot control carrier delays, lost packages, or packages marked as delivered.
If there is an issue with your delivery, please contact the shipping carrier using your tracking information. We’ll always do what we reasonably can to help you locate your order.
Thank you for trusting us with your order. We can’t wait for you to open it! ✨
Sizing & Product Information
We want you to feel amazing in your Whit & Honey pieces.
Because we carry clothing from multiple brands and vendors, sizing and fit can vary slightly between styles. We recommend reading the individual product description and sizing information before purchasing.
When we know that an item runs small, oversized, fitted, stretchy, or differently from expected, we’ll do our best to include that information in the product description.
Colors
We work hard to photograph and display our pieces as accurately as possible. Please keep in mind that colors may appear slightly different depending on lighting, photography, and your phone or computer screen.
Measurements
Any measurements provided are approximate and may vary slightly from piece to piece.
Not sure about the fit? Reach out before ordering—we’re happy to help you find the right size. 🤍